February 8, 2009. phone intimation about redressal of grievance
February 9, 2009. received an intimation from SBI that my complaint has been attended to.14:23 hours
Wednesday, February 10, 2010
Wednesday, February 3, 2010
Malfunctioning of AT Machine
Necessity is the mother of invention. I invented (sic) a website named http://www.consumercomplaints.in/complaints/sbi-atm-c332205.html some days back! And yesterday, the 3rd February, 2009, I stumbled upon yet another problem that called for lodging a complaint. So I lost no time in invoking the services of the same website, copy of the complaint-
Reduction of Rs. 10,000/- from savings account
At 14:42 hours on Wednesday, Feb/03/2010, I withdrew Rs. 10,000/- with my ATM Card No 6220180370200114863 from the Karol Bagh ATM counter of SBBJ. The withdrawal report showed that I still had a balance of Rs. 11,923/-
Two minutes later at 14:44 hours Feb/03/2010, I attempted to withdraw another Rs. 10,000/-. The ATM screen showed the words, "INSUFFICIENT FUNDS". And the report read: "UNABLE TO PROCESS"
Repeated attempts showed the same result.
Later I came to learn that as per the record with the Machine, WITHDRAWAL of Rs 10,000/- took place not once but TWO TIMES in a row. And that I am left with a balance of Rs. 1923.98.
In view of the aforementioned facts I request that Necessary corrective steps may be taken at the earliest
Yours,
Lian
Cell No. 9810892963
However I haven't cared to mention the transaction number ie TXN. No. : 2094 and ATM ID : S1AN10046601. The same was intimated to a certain Mr. Kishore of SBI call centre through the contact No 9958802211. Mr Kishore assured me that I may check out with a complaint No. AT429259204 if the problem is not sorted out in a week. For best results however, I also sent emails on the same issue at atm@sbi.co.in and contactcentre@sbi.co.in
Reduction of Rs. 10,000/- from savings account
At 14:42 hours on Wednesday, Feb/03/2010, I withdrew Rs. 10,000/- with my ATM Card No 6220180370200114863 from the Karol Bagh ATM counter of SBBJ. The withdrawal report showed that I still had a balance of Rs. 11,923/-
Two minutes later at 14:44 hours Feb/03/2010, I attempted to withdraw another Rs. 10,000/-. The ATM screen showed the words, "INSUFFICIENT FUNDS". And the report read: "UNABLE TO PROCESS"
Repeated attempts showed the same result.
Later I came to learn that as per the record with the Machine, WITHDRAWAL of Rs 10,000/- took place not once but TWO TIMES in a row. And that I am left with a balance of Rs. 1923.98.
In view of the aforementioned facts I request that Necessary corrective steps may be taken at the earliest
Yours,
Lian
Cell No. 9810892963
However I haven't cared to mention the transaction number ie TXN. No. : 2094 and ATM ID : S1AN10046601. The same was intimated to a certain Mr. Kishore of SBI call centre through the contact No 9958802211. Mr Kishore assured me that I may check out with a complaint No. AT429259204 if the problem is not sorted out in a week. For best results however, I also sent emails on the same issue at atm@sbi.co.in and contactcentre@sbi.co.in
Friday, January 1, 2010
Monday, October 26, 2009
Wednesday, September 2, 2009
Dust Will Return To Dust
I DON’T MIND extending visits to my home state Manipur by a few days. Everything I value comes free of cost here: good water, clean air, meeting people who speak my mother tongue, Paite, and those who mean no harm. Since I am hopeful that my ailing mother will respond positively to medical treatment, I find the extension a treat.
These days, the streets of my hometown, Churachandpur, also affectionately known as Lamka by the original settlers, are not at their best, even as NREGS patches are visible here and there. I am, however, feeling quite okay. The quiet town that’s not always peaceful, is far removed from the madding crowds of Delhi, Kolkata and Mumbai. Despite the water logging and flooding caused by the rains, everyone here is in high spirits and seems to be engaged in constant cellphone conversations with friends or relatives who could be anywhere in Manipur itself, in Bengaluru or in Europe. With regard to the movement of conveyance, even in times of bandhs and strikes, people find ways of reaching Imphal by various means, like displaying Press stickers on their vehicles, for instance!
In Lamka, notorious for its population of drug users and for other vices, people just refuse to wilt under pressure of the rotten system. They have learnt the art of acclimatising. And the resolve of well-meaning citizens gets hardened with each passing day. But nothing, it seems, can entirely kill their spirit.
I recently witnessed a Bible Quiz, conducted by the youth wing of the Evangelical Baptist Church. I was excited by the participation of boys from my village, Saikul, where the youth wing was born about 40 years ago. These boys, who are still studying in higher secondary schools, had buried their faces in their mothers’ bosoms in fear, when militants had gunned down 12 innocent villagers and burnt down half of the village in 1997.
It’s true that the mind sees what it chooses to see. On the day of the Bible Quiz, I saw a picture of resilience in the faces of the boys standing on the stage facing the packed crowd at the Youth Conference Hall in Lamka. They were hoping to bring back the long lost glory of Saikul. The quiz was based on the Book of Ezekiel. And behold, they stood first! The triumph of the villagers was the culmination of a series of unprecedented achievements made by them since that terrible day in 1997. In a sense, I perceived the win as a testimony to the administration of justice, the quintessence of the church, which is run on tithes collected from members.
Later, as I walked around the back alleys of a commercial complex, I saw a mayang (the term used to refer to mainstream Indians). I recalled hearing one such mayang in Delhi proclaim that churches in India received huge donations from abroad. Unfortunately, the fact that mission workers, who have helped produce educated and honest citizens, are starved of cash, has been ignored over the years, even by church members. Mission workers often have to supplement their paltry income through cultivation and from gifts received from committed Christians. Even the top executive of the church owns no luxuries, not even a befitting car. If a dollar had come to the church, it was probably invested in fixed deposits for redemption post- Judgement Day. If not, some of the mayangs might have evidences to depose!
Now that even the mission schools have become financial white elephants for the church, the setting up of colleges or universities is out of the question. The parents of most of the village children are in dire need of an additional hand to supplement the family income. Thus, from the Youth Conference Hall the boys shuttled back to their paddy and jhum fields. The Biblical saying, “Dust will return to dust”, seems set to be fulfilled even during a person’s lifetime.
From Tehelka Magazine, Vol 6, Issue 42, Dated October 24, 2009
Monday, June 8, 2009
The Bird Trust
FOR ALL OF us kids, the hot steaming meal at 8am was the first big hurdle in the day’s journey. Strangely enough, by sundown, the same food would have become cold and have turned into a delicacy. My friend Lumpoo and I liked eating it huddled beneath the elevated floor of my old house.
Later, we would stand at the gate as a battery of barefooted friends charged towards us in a cloud of dust. Then, from across the grassy lawns of the school, Mangpi would materialise from his house. Dalpu, who lived next door, would quietly join us too. Only then would we proceed to the fields to gather the grazing cows. It all coincided with the airing of western music from All India Radio Imphal.
One friend, Lingngam Sood, used to have agendas that became executive decisions. Only in case of extreme doubt would the reflective elements within the circle have a closer look at his ideas. It was around then that we had formed ‘a bird trust’ whereby all catches of bird by members were roasted and pooled in a container. For a long time, due to the absence of a good slingshot, the number of catches remained frozen at two — until the arrival of Qam.
Qam was related to Mangpi, who had a rich father and knew English — enough reason to command the group’s respect. He had, however, earned membership of the trust through his friendship with Sood. Lumpoo was delighted with the entry of the new member.
One day, as we were trooping away to the cadence of ABBA’s One of Us, Sood suddenly threatened: “If Qam is in, I am out”. He wanted to restrict the trust to cow owners. The resourceful Qam was not a cow owner and, moreover, came from a locality where cows followed a different grazing orbit.
It seemed that though Qam had become a part of the group through Sood, there had been a falling out. Even Mangpi made no effort to retain the sharp shooter. Thus, a member who hardly knew his alphabet by heart had blackmailed us. Alive to the implications of such threats, on such occasions, Dalpu used to implore Sood to be more responsible.
As usual, the silence that followed the threat of resignation was broken only when Dalpu initiated dialogue.
“I am not against you,” said Dalpu to assuage his cousin who was becoming more and more resolute “But you must have a good reason”.
At this, Bel, who was a close friend of Sood, butted in: “Yes, a good reason as to why you dislike your own decision so soon?” Sood blushed. The rest of us giggled nervously. There was a brief period of awkwardness. Soon, though, all our friendships were back on track.
By the early 1990s, my friend Lumpoo was drinking large quantities of country-made liquor. It was the only variety available in Manipur since 1991, when the sale or consumption of liquor was officially prohibited. This resulted in large-scale bootlegging with revenues going to underground outfits in the state. Lumpoo used to get wild during the winter holidays, when his buddies in the army would bring back Indian Made Foreign Liquor. On one such occasion, he told me about his grand ideas. He had been dying to re-live the charms of our childhood through gettogethers. He insisted, though, that the members of the old bird trust should avoid pushing their personal agendas.
One night, Lumpoo was dead drunk. “The magic has gone,” he lamented “The more I tried, the more we seemed to drift apart.” When I asked if he was interested in eating a cold lunch, he became emotional. Eyes streaming, he burst into gales of laughter. As he rubbed his tear-soaked eyes, I said: “Now, you have become the child that you once were”.
As he settled down, he confessed that his heavy drinking had affected his health. “I’ll be seeing you in heaven,” he said.
He died soon thereafter.
From Tehelka Magazine, Vol 6, Issue 23, Dated Jun 13, 2009
Later, we would stand at the gate as a battery of barefooted friends charged towards us in a cloud of dust. Then, from across the grassy lawns of the school, Mangpi would materialise from his house. Dalpu, who lived next door, would quietly join us too. Only then would we proceed to the fields to gather the grazing cows. It all coincided with the airing of western music from All India Radio Imphal.
One friend, Lingngam Sood, used to have agendas that became executive decisions. Only in case of extreme doubt would the reflective elements within the circle have a closer look at his ideas. It was around then that we had formed ‘a bird trust’ whereby all catches of bird by members were roasted and pooled in a container. For a long time, due to the absence of a good slingshot, the number of catches remained frozen at two — until the arrival of Qam.
Qam was related to Mangpi, who had a rich father and knew English — enough reason to command the group’s respect. He had, however, earned membership of the trust through his friendship with Sood. Lumpoo was delighted with the entry of the new member.
One day, as we were trooping away to the cadence of ABBA’s One of Us, Sood suddenly threatened: “If Qam is in, I am out”. He wanted to restrict the trust to cow owners. The resourceful Qam was not a cow owner and, moreover, came from a locality where cows followed a different grazing orbit.
It seemed that though Qam had become a part of the group through Sood, there had been a falling out. Even Mangpi made no effort to retain the sharp shooter. Thus, a member who hardly knew his alphabet by heart had blackmailed us. Alive to the implications of such threats, on such occasions, Dalpu used to implore Sood to be more responsible.
As usual, the silence that followed the threat of resignation was broken only when Dalpu initiated dialogue.
“I am not against you,” said Dalpu to assuage his cousin who was becoming more and more resolute “But you must have a good reason”.
At this, Bel, who was a close friend of Sood, butted in: “Yes, a good reason as to why you dislike your own decision so soon?” Sood blushed. The rest of us giggled nervously. There was a brief period of awkwardness. Soon, though, all our friendships were back on track.
By the early 1990s, my friend Lumpoo was drinking large quantities of country-made liquor. It was the only variety available in Manipur since 1991, when the sale or consumption of liquor was officially prohibited. This resulted in large-scale bootlegging with revenues going to underground outfits in the state. Lumpoo used to get wild during the winter holidays, when his buddies in the army would bring back Indian Made Foreign Liquor. On one such occasion, he told me about his grand ideas. He had been dying to re-live the charms of our childhood through gettogethers. He insisted, though, that the members of the old bird trust should avoid pushing their personal agendas.
One night, Lumpoo was dead drunk. “The magic has gone,” he lamented “The more I tried, the more we seemed to drift apart.” When I asked if he was interested in eating a cold lunch, he became emotional. Eyes streaming, he burst into gales of laughter. As he rubbed his tear-soaked eyes, I said: “Now, you have become the child that you once were”.
As he settled down, he confessed that his heavy drinking had affected his health. “I’ll be seeing you in heaven,” he said.
He died soon thereafter.
From Tehelka Magazine, Vol 6, Issue 23, Dated Jun 13, 2009
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