I realized that I still remember

I call one customer care after another. Sometimes due to not being able to pay gas bill online, sometimes due to not getting IT certificates/Prov/Final & Retail Loan statement.
The executive tutored me to open idbi.com and click 'go easy access (IT Certificates/Prov/Final) & Retail Loan Statement) in the lower side of the home page, feed the customer id and then the relevant loan account number.
Therefore I realized that I still remember.

content page

Call from as certain paramjeet kaur of translation branch at 11 am, who wants hindi version of 19th ATR for preparation of Hindi version of the content. They said concerned persons being on leave, they could not trace the file from their computer. I asked for person to collect same, got copy taken out and handed over to Om Singh, who went out in the corridor to take call mid way in between making photocopy of the report. Amar, editor is another person spoken to. They insisted that they could not locate the file in the computer due to leave taken by the concerned persons

just to keep in mind

Children still in school had no white pages to offer, just pages torn off from exercise note books did the record with pens varying in thickness and colour in accordance with the ones used at the time of making entries.

There was pay fixation, I knew but account transfer was yet to be effected. I left Delhi to meet my ailing mother. Once in Lamka, I felt the need of a septic toilet-cum-bathroom. In the meantime the arrears were in my account. In an age of atm cards. Its so easy to spend. And I used the money to get an all together new unit incurring not less than INR 60000/-

That was way back in 2011 (or was it 2012?)